Make your bank competitive, compliant and profitable.

21 Century Financial Services (21CFS) is a top provider of data processing solutions , BSA and AML compliance and check imaging exclusively for community banks. Our team consists of former bankers and technology experts, so we know how diligently you work to provide exceptional customer service and to meet regulatory demands all while promoting the well-being of your community. Located in Austin, Texas, 21CFS was created to provide a solution for community banks that want to operate a paperless bank.

21CFS integrates the best solutions for banking functionality and operates the combined suite of applications from its state-of-the-art data center in Austin. By integrating POD at the teller line, 21CFS easily supports banks from any geographical location in the US. 21CFS has no encumbrance from legacy customers which allows the company to price its services very competitively.

21CFS is committed to supporting the community bank market. Our focus is on helping community banks thrive by delivering “big bank” technology solutions at an affordable price.

What Makes Us Different

21CFS forever changes the way your bank processes checks and as a direct result, improves the service and support you can give back to your customers. We strive to provide you with the service and experience in these 6 key areas:

Availability- Your bank will never experience down time as we use the most accurate technology that insures processing continues to a recovery system should the primary network have problems. Your banking customers will have access 24/7 to their financial information in a secure and fail-safe environment.

Flexibility- 21CFS gives you the tools so you can easily adjust products, delivery channels and reporting needs to the ever-changing regulatory requirements. If you can dream it for your bank, 21CFS processing can make it happen.

Security: The 21CFS data centers (primary and DR) used for processing include the best of breed physical security as well as redundant power and telecommunications facilities. You have the peace-of-mind your customer’s vital information is protected.

Convenience– You will have access to banking information in a variety of ways. Information needed to operate the bank is delivered via a graphical interface that allows you to view the data in its most effective manner, graphs, charts, spreadsheets and image displays depending on the need. Banking customers can view and manipulate their banking information through notebooks, desktops, laptops, smart phones, text phones and even voice from traditional telephone technology.

Technology- When you work with 21CFS, you will receive a technology-driven service that allows your bank to compete with the mega-banks without having to be an expert in the underlying technology. We take care of all the high level functionality so you can focus on the daily operations of the banks.

Service: 21CFS is passionate about providing the most dependable service in the industry. In addition to a highly trained customer support staff, you are assigned a personal Strategic Account Manager (SAM) who works hand-in-hand with your team. Your SAM will make regular site visits and calls to ensure we are meeting your needs. We are there to answer questions, provide input and feedback and make the engagement streamlined.

Together, we go beyond the expectations of your customers

“21CFS supports our institution through implementation by listening to our unique business plan, and working with our technology group to understand 21CFS products and vendors that enhance and streamline our business goals.”

 

– Texas Bank CEO

We make you a priority so you can make your customers a priority.

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